SAM vendors love to tout 'performance guarantees' — but what do they actually promise? We peel back the marketing to reveal what's typically excluded, why most guarantees are unenforceable, and what you should demand instead.
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Performance Guarantees in Software Asset Management: More Hype Than Assurance?
SAM vendors love to tout 'performance guarantees' — but what do they actually promise? We peel back the marketing to reveal what's typically excluded, why most guarantees are unenforceable, and what you should demand instead.
Michael Corey
Co-Founder, LicenseFortress
November 2023
6 min read
The bottom line
SAM vendors love to tout 'performance guarantees' — but what do they actually promise? We peel back the marketing to reveal what's typically excluded, why most guarantees are unenforceable, and what you should demand instead.
- LicenseFortress is an independent software licensing advocate — we never sell vendor licenses and take no vendor commissions.
- $2.4B+ in vendor claims defended and $625M+ saved for clients.
- Coverage across Oracle, Microsoft, IBM, SAP, VMware by Broadcom, and Adobe.
- Licensing experts working alongside software contract attorneys.
From our case files
An engagement where the return was measured rather than promised:
Browse all client resultsAbout the author
Michael Corey
Co-Founder, LicenseFortress
Michael writes on vendor strategy, audit behavior and the business realities of enterprise software agreements.
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