LOS ANGELES — LicenseFortress, an independent software asset management provider, has achieved an impressive Net Promoter Score® (NPS®) of 89.5% on its second NPS survey. This score significantly surpasses the industry average of 40% for technology services in 2022. The NPS survey, administered by ClearlyRated, collected feedback from verified clients, with 89% of them rating LicenseFortress with 5 stars out of 5. None of the customers ranked as detractors.
The survey highlighted LicenseFortress’ commitment to total customer satisfaction as it expands its services to more companies seeking independent software asset management. LicenseFortress offers real-time monitoring, license compliance, and legal expertise, providing a financial guarantee against costly software licensing audits.
The positive customer feedback and high NPS score demonstrate LicenseFortress’ ability to deliver outstanding guidance and leadership, achieve significant cost savings for clients, and provide a superior quality of service. LicenseFortress continues to be a leader in the software asset management industry with its unmatched solution.