software license renewal

How do I prepare for a software license renewal?

Preparing for a software license renewal can be tricky—especially with evolving vendor terms and limited visibility into usage. Before signing your next agreement, it’s important to understand what you have, what you need, and where there’s room to reduce cost and risk.

Software License Renewal FAQ

How can you reduce costs during a software renewal?

Reducing costs during a software renewal starts with knowing exactly what you’re paying for—and whether you need it. Many organizations waste budget on shelfware, overprovisioned licenses, or rigid contracts that don’t reflect current or future needs. To cut costs, conduct a full audit of your current software portfolio and usage. Identify underutilized licenses, misaligned products, and compliance gaps that could lead to unexpected fees. Engage stakeholders to understand true business needs and ensure you’re not renewing based on outdated assumptions. Then benchmark your contract against market standards. Use data and potential alternatives to strengthen your negotiation position. Don’t overlook contract terms: price caps, scalability, and flexible exit clauses can significantly impact your long-term spend. Finally, document everything. Strong records ensure you’re better prepared for future renewals and help avoid costly surprises during audits.

What if we purchase the wrong software licenses for our business needs?

It’s a familiar concern: the apprehension of selecting the incorrect software licenses, a scenario fraught with potential pitfalls and complexities inherent in the software procurement process. This worry is compounded by the marketplace, where vendors, driven by the pursuit of sales, might not always align their recommendations with your organization’s best interests, leading to the risk of misinformation or, in worse cases, deceptive practices. Read more about the responsibility of purchases the right products and who it lies with: Unpopular Opinion: It’s Your Responsibility to Purchase the Right Products, Not the Vendors. 

How can we negotiate better software license contract terms?

The quest for better terms during software renewal negotiations is crucial, involving a careful balance of organizational needs and fiscal prudence. This process is not just about cost savings but about fostering a partnership that supports growth and adaptability in a rapidly changing tech landscape. The challenge lies in avoiding unfavorable terms that limit operational flexibility or lead to unnecessary costs. It’s important to note, the lack of legal oversight in software contract negotiations is a significant misstep for many organizations. Often overlooked due to perceived cost savings or underestimation of legal complexities, this gap can leave organizations vulnerable to hidden liabilities and non-compliance issues. Without this critical legal review, organizations risk entering into agreements that may appear advantageous but could introduce unforeseen risks and liabilities. Meet our legal partners Beeman & Muchmore, LLP. 

Do I need to renew software support if I already own the license?

Not necessarily—but dropping support comes with risks. If you own a perpetual license, you have the legal right to use the software indefinitely. However, without an active support agreement, you lose access to critical benefits like security patches, bug fixes, version upgrades, and technical assistance from the vendor. Many vendors, like Oracle, IBM, and VMware (now Broadcom), tie their support services to compliance and reentry policies. If you let support lapse and later need it again, you may face back support fees or be forced to repurchase licenses entirely. If the software is stable and non-essential, letting support expire might be a calculated risk. But for core systems or anything exposed to security threats, most organizations find that the cost of going unsupported outweighs the savings.

We are renewing the same products — it should be pretty straightforward, right?

It’s a common misconception to view software renewal as a straightforward task, devoid of any potential complications. However, this process is far from being just a routine administrative chore. The landscape of software licensing is intricate and ever-evolving, with vendors frequently updating their products and terms. Click-through contracts from vendors like Microsoft, Adobe, and Oracle may seem trivial due to their informal “scroll and click” nature, but they carry significant implications, such as unexpected licensing terms changes buried in the fine print. The renewal period presents a critical juncture to reassess your software usage, ensuring that it continues to provide value and support your operational objectives. At the very least, it’s prudent to enlist a lawyer well versed in software contracts to scrutinize the terms of your new contract to ensure your interests are safeguarded.

Is a ULA/ELA right for us?

Navigating the decision to enter or renew an Unlimited License Agreement (ULA) with Oracle or an Enterprise License Agreement (ELA) with another software vendor demands careful consideration and strategic foresight. Engaging with a ULA/ELA is not merely about embracing its simplicity and scalability; it’s about recognizing that such agreements require diligent management and a clear understanding of their inherent limitations. The allure of ‘unlimited’ access should not overshadow the need for a disciplined approach to software deployment and usage. The task at hand is to accurately assess your organization’s future software requirements, ensuring that the ULA/ELA serves as a beneficial tool rather than a financial burden. It’s a delicate balance between seizing opportunities for growth and avoiding the pitfalls of overcommitment.

Our step-by-step process for preparing for a software license renewal

STEP ONE

Establish Your Renewal Timeline

We establish a clear timeline for the renewal process, setting internal deadlines for decision-making, negotiations, and finalization of the new agreement.

STEP TWO

Engage Relevant Stakeholders

We engage key stakeholders across your organization to gather insights and align on software needs. This collaborative approach ensures the renewed license will meet cross-departmental requirements.

STEP THREE

Audit Your Current Software Landscape

We begin by conducting a thorough review of your existing software portfolio, identifying what’s in use, what’s underutilized, and any gaps in your current licensing agreements.

STEP Four

Analyze Your Usage and Needs

We then do a deep dive into your software usage patterns to determine if your current licenses align with your actual needs, considering both present usage and anticipated future growth.

STEP FIVE

Evaluate Your Compliance Risks

We assess your compliance status to avoid potential legal and financial repercussions, ensuring all software deployments are covered under existing licenses and address any discrepancies.

STEP SIX

Market Research and Benchmarking

Review options to minimize or eliminate compliance fees, negotiate lower fees and/or better terms, and request an audit close letter once completed to ensure all findings are resolved and documented.

STEP SEVEN

Consider Flexibility and Scalability

We ensure the renewed agreement offers the flexibility to scale up or down based on your evolving business needs. This adaptability is crucial for maintaining cost-effectiveness and compliance.

STEP EIGHT

Review Contract Terms Thoroughly

We scrutinize the renewal contract for any changes in terms, conditions, and pricing, paying special attention to clauses related to termination, usage rights, and future price escalations.

STEP NINE

Negotiation Strategy Development

Armed with data and market insights, we develop a negotiation strategy, and consider alternative solutions or vendors as leverage in discussions with your current provider.

STEP TEN

Documentation and Record-Keeping

We maintain detailed records of all negotiations, agreements, and usage reports. This documentation will be invaluable for future renewals and compliance audits.

Let's talk about your upcoming software license renewal

What to expect once you book.

Once you schedule a meeting, you’ll receive a confirmation email with a calendar invite. Our team will connect with you within one business day to gather any necessary information to tailor the call to your needs. Feel free to forward the invite to any team members you’d like to include. We look forward to assisting you!

If you have any questions in the meantime, please contact us at info@licensefortress.com or call us at 424.231.4135. 

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