CASE STUDY

How a Health Insurer Reduced Their Audit Bill by 70%

When this organization originally received the audit notice from Oracle, they had contacted LicenseFortress for assistance but decided to navigate the audit independently with the help of their internal law department. They recognized they had some compliance issues, planned to make things right with Oracle, and pay a reasonable fee. However, Oracle’s negotiation strategy is to perform the audit, tell the customer that it owes exorbitant back-license fees, bargain to reach a lower but still high price, negotiate to include an upgrade and/or a longer-term contract, close the deal. Although this customer made a vital pivot when Oracle attempted to run their audit playbook.

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